Karl Mosses IT Solutions

IT Business Solutions - Davao City, Philippines

Practical IT business solutions for growing teams and daily operations.

I help businesses plan, support, and improve the technology behind their operations, from managed IT and user support to business systems, infrastructure, cloud tools, integrations, and workflow automation.

I can support operations, coordinate vendors, document systems, and build improvements across remote and onsite environments.

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Service areas behind the business solution.

Each engagement can focus on one area or combine several: managed support, infrastructure, site technology, software, systems integration, automation, cloud deployment, and documentation.

Managed IT Services and Smart Hands

Remote and onsite IT support for businesses that need a hands-on technical partner to keep users, devices, sites, and vendors moving.

  • Smart hands support for offices, branches, and field sites
  • User support, workstation setup, troubleshooting, and technical handoff
  • Printer, router, Wi-Fi, endpoint, and onsite equipment support
  • Vendor, carrier, and field technician coordination
  • Incident triage, escalation, documentation, and follow-through

Server and IT Operations Support

Administration and operational support for the core systems behind users, access, identity, files, backups, and daily IT service continuity.

  • Microsoft 365 and Google Workspace
  • Windows Server and Active Directory
  • User provisioning and access controls
  • Endpoint monitoring, security, backup, and disaster-recovery readiness
  • IT policies, documentation, budgeting, vendors, and asset management

Network, VPN and PTP Connectivity

Network planning, troubleshooting, secure remote access, and point-to-point connectivity for offices, sites, and operations teams.

  • Point-to-point internet deployment
  • TCP/IP, VLAN, routing, switching, DNS, DHCP, and VPN
  • Fortinet, Palo Alto, pfSense, UniFi, and EdgeRouter
  • EVPL, IEPL, Metro Ethernet, and business connectivity
  • Carrier, vendor, and field technician coordination

CCTV, DVR/NVR and Site Infrastructure

Field-ready security and site technology work from planning and installation through testing, turnover, and user orientation.

  • CCTV site surveys and camera layout planning
  • Cable routing, DVR/NVR setup, and remote viewing
  • Router, wireless, printer, and onsite equipment support
  • Testing, documentation, and technical turnover

Software, Web and Business Applications

Custom business systems, websites, portals, booking tools, dashboards, and internal applications built around the way the operation works.

  • Next.js, React, Node.js, TypeScript, and Express
  • Booking systems, dashboards, portals, and internal tools
  • WordPress and WooCommerce
  • Firebase, Supabase, DigitalOcean, Vercel, Nginx, PM2, and Cloudflare

Business Systems Integration and Automation

Connects CRM, POS, accounting, booking, e-commerce, payment, communication, and internal platforms so information moves cleanly with less manual work.

  • CRM, K-Series POS, QuickBooks, Stripe, NMI, booking, and e-commerce platforms
  • REST APIs, webhooks, JSON, and middleware
  • Cross-platform synchronization and data-integrity workflows
  • Business-process analysis and systems planning
  • n8n, Zapier, Make, GoHighLevel, HubSpot, and ClickFunnels
  • Lead routing, email, SMS, CRM, and operational workflows

Work highlights.

A compact view of experience-backed project areas. Full case-study notes are kept on the Work page, with screenshots and client names added only when they can be shared publicly.

Business systems

Business systems and operations support

Connected business tools and support workflows so operations had clearer handoffs between booking, CRM, finance, and internal systems.View case study

Network operations

Network operations and connectivity support

Supported corporate connectivity work through structured troubleshooting, field coordination, escalation, and documentation.View case study

Site infrastructure

Site infrastructure and security systems

Planned and deployed site technology foundations for monitoring, secure access, connectivity, documentation, and handover.View case study

Web applications

Web applications and internal tools

Built web systems and internal tools that supported actual operating tasks instead of disconnected standalone pages.View case study

How I approach IT projects.

I start by understanding the business process, the users, the current tools, the site conditions, and the failure points. Then I decide whether the right solution should be supported, configured, integrated, automated, secured, or built.

  1. Assess the workflow, site, users, servers, systems, risks, and dependencies.
  2. Plan the support model with requirements, cost, security, and maintainability in mind.
  3. Build or configure the system, network, automation, app, or infrastructure.
  4. Test connectivity, permissions, data flow, backups, access, and user handoff.
  5. Document the setup so the business can operate, support, and improve it properly.

Need an IT business solution that supports operations, systems, or growth?

Tell me what is happening, who or where it affects, and what fixed should look like for the business. I will respond with a clear path for scoping support, implementation, or project work.

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