Work / Portfolio

Case-study notes from IT operations, infrastructure, and business systems work.

These examples are intentionally anonymized where needed. They focus on the problem, the work performed, and the operating result without inventing client numbers, screenshots, or testimonials.

Business systems

Business systems and operations support

Context: A vacation-rental operation needed support across booking, CRM, sales, finance, e-commerce, and internal systems.
What I did: Built and supported web tools, middleware, automations, integrations, and cloud deployments around the actual operating workflow.
Outcome: Created a more connected working environment with clearer handoffs between business tools and support processes.

Network operations

Network operations and connectivity support

Context: Corporate connectivity work required incident response, monitoring, migrations, field coordination, and carrier/vendor escalation.
What I did: Handled NOC and network-support work across VLANs, EVPL, service requests, migrations, outages, and technical escalations.
Outcome: Improved service-restoration discipline through structured troubleshooting, escalation, documentation, and coordination.

Site infrastructure

Site infrastructure and security systems

Context: Small business and project-based clients needed onsite technology support for access, monitoring, connectivity, and turnover.
What I did: Planned and deployed CCTV, DVR/NVR, router, VPN, firewall, point-to-point connectivity, and site equipment setups.
Outcome: Gave operators a clearer technical foundation for monitoring, secure access, documentation, and day-to-day support.

Web applications

Web applications and internal tools

Context: Teams needed working web systems for booking, dashboards, portals, internal operations, and online business workflows.
What I did: Developed and maintained Next.js, React, Node.js, WordPress, WooCommerce, Firebase, Supabase, and cloud-hosted systems.
Outcome: Delivered tools that supported real operating tasks instead of standalone pages disconnected from the business process.

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